The MySERTUM platform LOGIN

MySERTUM is an IT platform that exploits the potential of thecombined with the backpack to allow people to communicate and share their experiences.

Backpack and Platform are therefore a single personal object 'branded' by those who own and use it.

MySERTUM allows you to create a Personal Profile associated with the QR code of your backpack. The Personal Profile may contain information such as posts, statuses and links to your social profiles. It allows you to update all information in real time.

It allows you to select the information you want to share individually and in real time.

It allows, if desired, at any time to make Your Profile inaccessible from the outside.

The protection of privacy is a priority for us and therefore those who, by framing the QR code, view your Personal Profile cannot send you messages directly.

This means that all those who view the QR code of your backpack can interact with you only indirectly, if you have decided to share links to social profiles, email address or other personal information.

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What it allows you to do

It allows you to create a Personal Profile associated with the QR code of your backpack.
The Personal Profile can contain information such as posts, statuses and links to your social profiles.
It allows you to update all your information in real time.
It allows you to select individually and in real time the information you want to share.
It allows you, if you wish, to make your Profile inaccessible from the outside at any time.

What it does not allow you to do

It doesn't allow you to directly receive messages of any kind from people who view your QR code. In an indirect way it will be possible to receive messages, if you share for example links to social profiles, email address or other personal information. In this case whoever views your QR code will have to use the other shared IT tools.
It doesn't allow you to send messages of any kind to the person viewing your QR code.

How it works

MySERTUM is a web platform accessible from any browser from both smartphones and PCs or tablets.
The design and graphics are optimized for smartphones but its functionality is independent of the device accessing the platform.
The access to the platform from pc or tablet can be particularly useful if your backpack is lost or stolen with your smartphone inside; in this case you can enter useful information to find it.

How to register

 

After purchasing your backpack, simply scan the QR code and you will be immediately directed to the registration page.
To register you must enter your credentials: email address and password.
You will receive an email to confirm your data and, after your answer, you will be able to access your Personal Profile.

How to register

 

How to access

 

If you have already registered, to access the platform simply type www.mysertum.com in your browser and then proceed to login with your credentials (email and password). You will be directly directed to your Personal Profile.

How to access

 

To login to the platform even faster, you can create an icon on your smartphone to have a direct link to the login. The procedure for creating the icon on the smartphone is specific to each browser and operating system.

 

How to update your Personal Profile

 

To update your Personal Profile you need to access the platform with your credentials.
The profile consists of many fillable fields. It is not necessary to follow any order of completion. Any information can be entered, modified or deleted at any time.

For the My Blog field and for all the fields relating to social network profiles it is necessary to enter the URL of the relative internet page.

On the left side of each field there is a square to be flagged to make visible the information inserted in the relative field.
By removing the flag, the information will not be visible externally but will still be saved in the platform.

By pressing the 'Save' button the/your Personal Profile is updated and is immediately online.

 

How to update your Personal Profile

 

How to change your Photo Profile

 

In order to change the Photo linked to the Personal Profile it is necessary to access the platform with your credentials.
In the Personal Profile page choose 'Settings' ( Settings ).
Select 'Change Photo Profile ' and follow the procedure

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 How to change  your Photo Profile

 

How to change your password

 

To change your password you need to access the platform with your credentials.
In the Personal Profile page choose 'Settings' ( Settings ).
Select 'Change Password' and follow the procedure.

 

How to change your email address

 

In order to change your e-mail address for login to the platform, you need to access the platform with your credentials.
In the Personal Profile page choose 'Settings' ( Settings ).


Select 'Change Email' and follow the procedure.

 

How to delete the Personal Profile from the Platform database

 

You can at any time to reset all the data associated with the QR code. This function deletes both the access credentials and all the data contained in the Personal Profile. The Reset brings the product back to the initial situation. Framing again the QR code, the platform will manage the product as if it were new. This operation allows, for example, to give the product, already used, to another person.
To delete your profile from the database you need to access the platform with your credentials.
On the Personal Profile page, choose 'Settings' ( Settings ).
Select 'Reset all data' and follow the procedure. Since 'Reset all data' is a complete and final deletion operation, the procedure requires a double confirmation.


How to delete the Personal Profile from the Platform database

 

What appears when someone frames the QR code

 

Framing the QR code with a smartphone you can access directly to the MySERTUM platform.
On the Smartphone will appear the information that the owner of the backpack (and therefore of the QR code) has recorded in his Personal Profile and has decided to share.
Will be displayed (if authorized) the photo, posts, statuses and links to platforms.
By clicking on the icons of your social profiles, your website or your email address, whoever framed your QR code will be able to directly access the stored addresses (if authorized).

What appears when someone frames the QR code

If no information is stored in the Personal Profile, or it is not made visible, framing your QR code will show 'Private Profile'.

 

What other information does the platform store

 

The MySERTUM platform, in addition to the information entered by users in their Personal Profiles, does not store any other data about the user.
Cookies are not used for commercial purposes and no information related to the user's web browsing or location is processed.
The platform, in addition to the information entered by users, stores only how many times a QR code has been displayed.
Every time a QR code is viewed, with access to the platform, a counter associated to the user's Personal Profile is incremented.
The information of the 'Number of QR code visualizations' is visible and reported in the user's Personal Profile.

What other information does the platform store

 

Conditions to accept in order to use the Platform

 

In the Registration procedure (see: How to Register) it is required to have read and accepted the conditions.
There are three conditions that must be accepted:

  • Allow the MySERTUM Platform to handle Customer data according to the applicable privacy laws of each country where the product is distributed.
  • Allow the MySERTUM Platform to send you information (via email) about updates to the technical operation of the IT Platform./li>
  • Allow the MySERTUM Platform to send you information (via email) about the usage statistics of your Personal Profile.

If these requests are not accepted, you will not be able to complete your Registration and will not be able to use the Platform.

 

Conditions required but not necessary to use the Platform

 

In the Registration procedure (see: How to Register) you are asked to read and accept the conditions.
The conditions required but not necessary to complete the Registration, and use the Platform, are:

  • Allow the Platform to send information (via email) about Sertum product news
  • Allow the Platform to send information (via email) about sales campaigns
  • Allow the Platform to send (via email) newsletters


No other conditions are required as the user database is not shared with other business partners.

 

Responsibility for the information contained in the platform

MySERTUM platform provides users with a space in its database so that they can share the information they think is useful to communicate their creativity and experiences.
MySERTUM has no responsibility and exercises no control over the information stored by users.
To report any abuse write to: customercare@sertum.com